International Orders
How much does international shipping cost?
We ship all international orders via Fedex International Economy and Fedex International Priority. International shipping fees are generated at check-out and will be based on your destination country.
Are taxes and duties included in my total?
Prices and order totals do not reflect import duties and taxes that will be levied on your shipment. Payment of duties and taxes are the responsibility of the customer and are required for release of your order from customs. Please contact your local customs office for questions regarding the duty fee for your shipment.
What if I refuse my package?
If, for any reason, your package has been refused or rejected at customs, we are unable to refund original shipping costs and/or any taxes and duties incurred on the shipment.
For any further inquiries regarding international orders, please contact orders@shopwillow.com.